
Sophia Miller
Senior Spa Therapist
Massage & Aromatherapy
Aurelia is a beauty, spa and wellness studio in Bandra West — ten years of practice, twelve therapists, and one rule we have never broken: nobody gets rushed.
Aurelia opened in a single treatment room above a bookshop, with one therapist and a diary kept on paper. The idea was small and stubborn: appointments long enough to actually finish properly.
Ten years later we occupy the whole building. There are six suites, a relaxation lounge, a skin bar and a quiet room nobody is allowed to hurry you out of. What has not changed is the diary — we still leave twenty minutes between guests, which is why we can rarely fit you in at the last minute, and why the room is never being cleaned around you.
We are independent, family-run, and we buy our products in small quantities so nothing sits on a shelf for a year. Our therapists are salaried rather than commission-based, which means no one has any reason to sell you something you did not come for.
Meet the TeamThree words we use as a checklist rather than a slogan. If a treatment does not serve all three, we do not put it on the menu.
Skin and hair looked after properly, with results you can see in ordinary daylight — not just under salon lighting.
Treatments paced so your nervous system has time to settle. The last ten minutes matter as much as the first.
Advice you can act on at home, offered only when you ask for it. We would rather you needed us less often.
“I trained as a therapist first and a manager second, and I still take four appointments a week. It keeps me honest about how the diary actually feels from the table.”
Elena qualified in Lisbon in 2009 and spent six years working in hotel spas across Europe and Asia before opening Aurelia. She oversees therapist training, writes the treatment protocols, and personally tests every product before it enters the studio.
Four steps, every single time, whether you are booked in for thirty minutes or a full day.
Tea in the lounge and ten minutes to land before anything begins. Arrive early if you can.
A short, genuine conversation about your skin, your body and what you want from the hour.
The treatment itself, adjusted as we go. Pressure, temperature and pace are always yours to change.
No one is moved off the table the moment the timer ends. Stay in the lounge as long as you like.
Written down, printed, and stuck inside the staff room door since 2016.
We will tell you when a treatment is not right for you, even when it costs us the booking.
What is said on the table stays there. Single-occupancy suites, no shared changing spaces.
Every therapist trains four days a year, paid, on our time rather than theirs.
Linens changed between every guest, tools sterilised in view, products dated on opening.
“Ten years and three therapists later, it still feels like the small room above the bookshop. That is meant as the highest compliment.”
★★★★★Priya Raghunathan
Choose your treatment and reserve a moment dedicated entirely to you.